Privacy policy
Last updated: September 2026
This policy explains how Soapycraft Inc ("Soapycraft", "we") collects and uses your personal data when you use this website.
What we collect
- Name, phone, email and delivery address when you place an order or create an account
- GSTIN if you ask for a business invoice
- Messages you send through our contact and bulk enquiry forms
- Basic technical data such as browser type, needed to run the site securely
How we use it
To process and deliver your orders, confirm payments, send order updates, reply to your enquiries and, if you subscribe, send recipes and offers. We do not sell your data.
Who we share it with
Courier partners (name, phone and address only, to deliver your parcel) and our payment or accounting providers where required by law.
Cookies
We use a session cookie to keep your cart and login working. We do not use advertising cookies on this site.
Your choices
You can ask us to update or delete your account and data at any time by emailing us. You can unsubscribe from emails with the link in any message.
Security
Passwords are stored in hashed form, and access to order data is limited to our staff who need it.
Questions? Email sales@soapycraft.com or call us.